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所属分类:itil资讯 发布时间:2023-07-03 发布者:admin 返回列表页

99GPMP资料免费领取(资料内容包括老师讲座、项目工具模板、PMP干货知识)

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ITIL Foundation is a certification program that provides a comprehensive understanding of IT service management. ITIL stands for Information Technology Infrastructure Library, and it is a set of best practices for managing IT services. The ITIL Foundation certification is the entry-level qualification in the ITIL certification scheme and is designed for individuals who require a basic understanding of ITIL framework and how it can be used to enhance IT service management within an organization. The certification covers key concepts, principles, and processes of ITIL, and it is widely recognized and respected in the IT industry.

The ITIL Foundation certification covers five core areas of IT service management:

1. Service Strategy: This area focuses on understanding the business objectives and customer needs, and how to align IT services with those objectives.

2. Service Design: This area involves designing and developing IT services that meet the requirements of the business and customers. It includes processes such as service catalog management, service level management, and availability management.

3. Service Transition: This area deals with the transition of new or changed services into the live environment. It includes processes such as change management, release and deployment management, and knowledge management.

4. Service Operation: This area focuses on the day-to-day management of IT services. It includes processes such as incident management, problem management, and event management.

5. Continual Service Improvement: This area involves continuously monitoring and improving the quality of IT services. It includes processes such as service level management, service reporting, and service measurement.

By obtaining the ITIL Foundation certification, individuals gain a solid understanding of these core areas and how they contribute to effective IT service management. This certification is often a prerequisite for higher-level ITIL certifications and is highly valued by employers in the IT industry.

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itilfoundation

ITIL Foundation is a certification program that provides a comprehensive understanding of IT service management. ITIL stands for Information Technology Infrastructure Library, and it is a set of best practices for managing IT services. The ITIL Foundation certification is the entry-level qualification in the ITIL certification scheme and is designed for individuals who require a basic understanding of ITIL framework and how it can be used to enhance IT service management within an organization. The certification covers key concepts, principles, and processes of ITIL, and it is widely recognized and respected in the IT industry.

The ITIL Foundation certification covers five core areas of IT service management:

1. Service Strategy: This area focuses on understanding the business objectives and customer needs, and how to align IT services with those objectives.

2. Service Design: This area involves designing and developing IT services that meet the requirements of the business and customers. It includes processes such as service catalog management, service level management, and availability management.

3. Service Transition: This area deals with the transition of new or changed services into the live environment. It includes processes such as change management, release and deployment management, and knowledge management.

4. Service Operation: This area focuses on the day-to-day management of IT services. It includes processes such as incident management, problem management, and event management.

5. Continual Service Improvement: This area involves continuously monitoring and improving the quality of IT services. It includes processes such as service level management, service reporting, and service measurement.

By obtaining the ITIL Foundation certification, individuals gain a solid understanding of these core areas and how they contribute to effective IT service management. This certification is often a prerequisite for higher-level ITIL certifications and is highly valued by employers in the IT industry.

PMP科普

1、什么是PMP?

PMP指的是项目管理专业人士资格认证。它是由美国项目管理协会(Project Management Institute,简称PMI)发起的,严格评估项目管理人员知识技能是否具有高品质的资格认证考试。
其目的是为了给项目管理人员提供统一的行业标准。美国项目管理协会建立的认证考试有:PMP(项目管理师)和CAPM(项目管理助理师)已在全世界190多个国家和地区设立了认证考试机构。
PMI中国和国家外专局又推出了ACP(AGILE敏捷认证)和PGMP(项目集管理认证),另外PBA(商业分析师)预计于2016年年底开始推行。

2、PMP报名条件?

3、PMP考试时间?

4、PMP考试内容及题型?

5、REP培训目标?

常见问题

PMP@证书在中国认可吗?

认可,PMP@人才目前已成为中国企业“走出去”的中坚力量;中石油、中国石化、中兴通讯等企业都高度重视持有PMP@证书的人才

非相关专业能学PMP@吗?

PMP@考试对于者生所学专业没有强制性的要求,只要满定PMP@报名条件即可。PMP@是教会我们如何在复杂多查的环境中做好一件事情的流程。方法和思维,对任何类型的工作都有帮助

PMP@可以自学吗?

不可以,因为PMP@考试报名条件之一是要求考生必须具备35小时以上涵盖项目管理知识体系中十大知识领城的项目管理培训经历,该学时证明是PMI授权的R.E.P机构出具的

英语不好可以考PMP@吗?

可以,PMP@在国内的考试是采用中英文对照的方式,有中文版教程,培训授课也是中文授课,所以没有英语基础也是可以的

可以开发票吗? 如何申请?

普票和专票都可以开,联系在线客服申请即可
注意,PMI、PMP和PMBOK是项目管理协会的注册商标